3CX Intermediate-Advanced Training

All partners offering 3CX, are required to pass the 3CX certification exam to receive a preferred partner status. This status is required for 2nd line support by Motto. You already passed the 3CX Basic Certification Exam and want to prepare for the 3CX Intermediate Certification Exam and 3CX Advanced Certification Exam. We will help you!

Audience: the training is aimed at pre-sales and support technical personnel of both new and active 3CX partners
Prerequisites: you passed the 3CX Basic Certification Exam
Date: 30 November 2017
Location: Motto head office, Beersdalweg 104, 6412 PE Heerlen in The Netherlands
Costs: the training is free of charge
Additional information: we kindly request you to bring your own laptop as we will practice a lot with the 3CX software during the training

09:30 – Reception and registration
10:00 – Welcome and summary of the Basic-Intermediate training on 23 November*
10:30 – Part 1
• Advanced Installation Options
• STUN Configuration
• SBC Configuration
• Ring Groups
• IVRs
• Queues
12:00 – Lunch
13:00 – Part 2
• Advanced Inbound Routing
• Advanced Outbound Routing
14:45 – Break
15:00 – Part 3
• Troubleshooting
• Security & Anti-fraud
• Bridges
16:45 – Q&A and wrap-up

* If you were not present on 23 November, we advise you to watch the videos on Upgrades & Updates, Extensions Settings, Extension Groups & Rights and Time Based Scheduling as these topics were covered during that day. You can find them here.

More information on the topics covered in the Intermediate Certification can be found here. You can find more details on the Advanced Certification here.

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